What is a Domain Name?

  • A Domain Name is the internet address (www.yourname.com) you select.


How long does it take to register my Domain Name?

  • Once your domain name has been registered, it usually takes 24-48 hours before it becomes active.


Will you register my Domain Name for me?

  • Yes. If you prefer, we will take care of the Domain Name registration for you with no additional fees. Customer is solely responsible for the domain name registration fee.


How do I transfer files to my Web site ?

  • Files can be transferred to the Web server via File Transport Protocol (FTP). If you have a PPP Internet account and need FTP software, you can download a program from http://www.download.com
  • You have unlimited access via software such as FTP, FrontPage and dreamweaver publishing 24-hours a day. This enables you to create and maintain your website and upload files at your convenience.


What is FTP?

  • FTP (File Transfer Protocol) is a method of moving files across the Internet. 


Are daily backups necessary?

  • Our server provides daily backups in the event of unforeseen circumstances (i.e. technical difficulties or natural disasters). This way you are assured that your latest web changes will not be lost.


What are Search Engines?

  • Search engines are directories of internet web sites. Type in the information or topic your searching for, and the search engine will deliver an ordered list of those websites. This is the most convenient way of searching and locating information on the web.


What is CGI?

  • CGI is a programming interface used to add powerful features to web pages (ie  guest books, automated forms, password security, etc.)  Our servers use the PERL programming language as the CGI interface.


What is an email autoresponder?

  • An email autoresponder allows you to automatically send out standardized emails when any of your mailboxes receives a message. 


I've decided I want a web site. What's the next step?

  • Spectra Creations will create your web site and submit it for your approval
    You will not be billed until you are satisfied with your web site.
  • Upon your acceptance, we will publish your site to your unique Domain Name.


How long does it take to set up a new account ?

  • We will have your account set up within 24 hours upon receiving payment. At that time, we will email you with all the necessary information for you to begin uploading files to your website.


Are there any setup fees?

  • There are no setup fees.

What are your server specifications?
  • Spectra Creations servers have at least P4 2.4 GHz processors and 1 GB of RAM. 


What software runs on your servers?

  • RedHat Linux version 7, Apache web server, PHP , MySQL, and Perl. 


How do I sign up for a new account or transfer my site to Spectra Creations?

  • Sign up for a Spectra Creations account through our shopping cart 
  • We will email you a unique IP address, login and password.
  • Upload your web site to our server through your IP address.  
  • If you are transferring your web site to our servers, contact your registrar and transfer your domain name to our name servers: 
  • dns1.spectracreations.com

  • dns2.spectracreations.com

  • If you are setting up a domain name for the first time, we can handle the registration for you if you wish.  If you decide to register the name yourself, be sure to use our name servers as listed above.  


What is your server connectivity?

  • Spectra Creations uses a triple redundant connections from each of our servers to three major communications providers.  This connectivity makes your web site fast, reliable and robust.

What is your server uptime?
  • Average of 99% per month

 

 
 
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Spectra Creations
Colorado Springs, CO  
719-963-0610

Copyright (c) 1999-2011 Spectra Creations